My friend went to CompUSA to get a new HD. He had them install it as a slave for his existing drive. According to the tech desk, when they installed the second HD, it somehow fried the motherboard and the memory (I don't know about the vid card or anything else). it was 4 years old, so they said it was falling apart already. They also said that his original HD was still OK, so he would be able to get all of his files back. He still has to talk to them more, but it sounds like they aren't going to take any responsibility for it. How is that even possible? Unless they had a power spike or didn't wear the static bracelets (I don't even know if that really matters as long as you don't shuffle your feet on carpet while holding the motherboard), I don't see how that would hurt the motherboard. Are they liable for what happened? I wouldn't expect them to buy a new comp for him, but they should give him some kind of compensation.